Watching a remarkable video about wing suit flyers jumping into an open door of descending plane, it appears that they had tried to accomplish this feat 100 times before having success.
On page four of a document that summarizes the quality gurus: Crosby, Deming and Juran, Crosby’s “Do it right the first time” appears. Clearly, this would have been a problem for the wing suit flyers. Crosby’s suggestion is appropriate if the state of knowledge is high. For the wing suit flyers, there were many unknowns, hence the state of knowledge was low. When the state of knowledge is meager, as it was at Ciba Corning when we were designing in vitro diagnostic instruments, we used the test analyze and fix strategy (TAAF) as part of reliability growth management and FRACAS. This sounds like the opposite of a sane quality strategy but in fact was the fastest way to achieve reliability goals for our instruments.