More Comments about IQCP

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The Westgard web has some comments about IQCP.

Here are mine.

  1. There is no distinction between potential errors and errors that have occurred. This is non-standard. In traditional risk management different methods are used for potential errors vs. errors that have occurred. For example on page 12 of the IQCP book which focuses on specimen risks, “Kim” reviewed log books and noted errors. Yet on the same page, Kim is instructed to ask “What could go wrong.” The problem is that there are clearly errors that have occurred yet there could be potential new errors that have never occurred.
  2. The mitigation steps to reduce errors look phony. For example, an error source is: “Kim noted some specimens remained unprocessed for more than 60 minutes without being properly stored.” The suggested mitigation is: Train testing personnel to verify and document: Collection time and time of receipt in laboratory and proper storage and processing of specimen. The reason the mitigation sounds phony is that most labs would already have this training in place. The whole point of risk management is to put in place mitigations that don’t already exist.
  3. There is no measurement of error rates. Because there is no distinction between potential errors vs. errors that have occurred, there is a missed opportunity to measure error rates. In the real world, when errors occur and mitigations are put in place, the error rate is measured to determine the effectiveness of the mitigations.
  4. The word “Pareto” cannot be found in IQCP. Here is why this is a problem. In IQCP, for each section, a few errors are mentioned. In the real world, for either potential errors or those that have occurred, the number of errors is much larger. So much larger that there are not enough resources to deal with all errors. That is why the errors are classified and ranked (the ranking is often displayed as a Pareto chart). The errors at the top of the chart are dealt with. In the naïve IQCP, there is no need to classify or rank errors because all are dealt with. The same problem occurs in CLSI EP23 and ISO 14197.

Conclusion: One might infer that no one who participated in the writing of IQCP has ever performed actual risk management using standard methods or perhaps any methods.

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