“I so anoint you”

Don Berwick, the former president of the Institute of Healthcare Improvement referred to one of his coworkers several times as “Tom Nolan, one of the leading quality-improvement scholars of our time” (1-2). Now as for leading quality improvement scholars, I’ve heard of Deming, Juran, Crosby, and Taguchi but until I came across references 1 and 2, I hadn’t heard of Tom Nolan. You be the judge (3).


  1. Errors Today and Errors Tomorrow Berwick DM N Engl J Med 2003;348:2570-2572.
  2. Editorial in The Washington Post, July 29, 2003.
  3. See, http://www.apiweb.org/API_home_page.htm



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